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    Job coaching is a service designed to assist eligible ACCESS-VR candidates to meet the changing work requirements of employers. Job coaching can be used as a training method to prepare an individual for employment with a particular employer. Coaching can be used with a new job or when job tasks change and the individual needs to get re-acclimated with the new tasks.

    The employer advises the job coach about the job standards and then the job coach helps to train the employee. As the worker learns the job tasks, the coach’s involvement gradually fades, but is available for follow up.

    Job coaching can also be provided within the context of a larger program known as supported employment. These programs provide both the worker and the employer with on-going support. As the worker learns the job tasks, the job coach’s involvement fades to one or two visits per month to regularly check on the worker’s job performance.

    Job Coaches can also provide assistance with:

    Learning formal and informal job site related expectation:

    • Time and attendance
    • Appearance and dress
    • Communication

    Acquiring site appropriate work-related behaviors:

    • Interaction with co-workers
    • Interaction with Supervisors

    Acquiring the sense of belonging to the workforce, encouraging full integration and participation with employment related setting.

    Understanding the benefits of employment:

    • Paycheck
    • Time-off policies
    • Participation in employee offered programs
    • Health care utilization

    For more information please contact:
    Terri Johnson, Director of Employment and Community-Based Services at 716-661-1433 or through email at terri.johnson@resourcecenter.org

    What people say

    Patricia Sharp, Community Helping Hands Office Manager

    “We are extremely grateful for The Resource Center or any group that donates or volunteers, because we serve a lot of people in need in the community.”

    Jim Maione, Director of Distribution, Southern Tier Brewing Company

    “Southern Tier Brewing Company is happy to bring jobs back to the local economy. Our relationship is important with The Resource Center because it gives us an opportunity to provide meaningful work to people with disabilities. Additionally, they are providing a wonderful service for us.”

    Amanda S. – Patient

    “The Resource Center’s Primary Care Staff have been helpful and responsive to my health concerns. I am able to see my provider the same day I contact the office with a need.”

    Mike Richner, Manufacturing Manager, Dahlstrom Roll Form

    “I’ve used The Resource Center in the past and their quality is excellent and their work ethic is very good. The employees knew what the expected quality level was and where it needed to be.”